Sweetheart Kitchen industrial kitchen in full operation
Success Story

Sweetheart Kitchen

How Odoo powered a Ghost Kitchen chain from 0 to 25 kitchens across 3 Gulf countries

Discover
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3
Countries
UAE, Kuwait, Saudi Arabia
25
Connected kitchens
10,000
Orders per day
300+
IoT devices
99.8%
Uptime
€75M
Fundraising

A food brand factory, driven by data

Sweetheart Kitchen (SWHK) is not a restaurant. It is an industrial network of Ghost Kitchens, dine-in-free kitchens 100% dedicated to delivery, simultaneously operating dozens of brands from a single physical space.

The promise? Produce and ship thousands of meals every day, across three Gulf countries, with an impeccable level of quality and traceability. The technological challenge? Colossal.

Sweetheart Kitchen storefront with operated brands
Order station with ticket printers connected to Odoo

10,000 orders per day, zero guesswork

Each order arrives from delivery platforms, flows through Odoo, and automatically triggers ticket printing in the kitchen, stock deduction, and accounting updates, all in real time.

Thermal printers, scales, and production screens are all orchestrated by Odoo. No manual data entry. No Excel files. A continuous flow, from customer order to meal dispatch.

300+ IoT devices, one single source of truth

Laptop displaying the Odoo Inventory module next to a connected scale
Production label generated by Odoo with barcode and traceability

Connected scales, label printers, barcode scanners: every device feeds its data into Odoo in real time. Traceability is complete: every ingredient is weighed, identified by batch, and tracked from receipt to finished dish.

The result? Flawless sanitary compliance across three different jurisdictions, and instant visibility for quality and management teams.

Where Odoo meets the field

Odoo at the heart of a €75M fundraise

The Odoo infrastructure deployed by Tadoo supported Sweetheart Kitchen's growth through its Series C with a publicly listed German company. The system's reliability, 99.8% uptime, and the depth of operational data were decisive arguments for the investors.

99.8%
Uptime since launch
Series C
€75M raised
3 countries
One single ERP

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